Knowledge Base

If your garbage cart was stolen, you must first call the Baton Rouge Police Department at 225-389-2000 or the East Baton Rouge Parish Sheriff’s Office at (225) 389-5105 to report the theft, at which point you will be assigned a file number for the incident. Once you have filed a theft report with BRPD or EBRSO, please contact 3-1-1 with your request for a new garbage cart. Please provide your file number and a brief explanation of the incident. Upon processing your request, the City-Parish Solid Waste Division will deliver a new garbage cart to your home in approximately 1-5 business days. If you would like to request pick-up of an unwanted garbage cart, please contact 3-1-1 or call (225) 389-3090.